Arnie Bellini - CEO, ConnectWise
Arnie Bellini has offered his largest endorsement of the channel in Australia and New Zealand (A/NZ) to date, as ConnectWise unveiled increased investment in local operations.
Unveiled during IT Nation Europe 2018, the trans-Tasman market accounted for 7.4 per cent of the tech giant’s revenue in 2017, triggered by a 37 per cent increase in local partners during the past two years.
In a bid to facilitate further growth, ConnectWise opened a new office in Sydney this month, while also increasing the number of colleagues dedicated to the A/NZ market.
Overlooking Darling Harbour, the new office is designed to allow partners to receive on-site product training, education and face-to-face time with account managers.
“Today, ConnectWise solutions are used by more 22,000 businesses in over 70 countries, and international revenue grew by 23 per cent last year,” said Arnie Bellini, speaking as CEO of ConnectWise.
“The reception we’ve received outside the United States has been phenomenal, and we’re doubling down on our commitment to ensuring technology teams across the globe have access to our award-winning solutions, stellar support team and amazing community.”
In creating software for technology providers, the ConnectWise business management platform automates the full lifecycle of technology service delivery, from sales and service to project tracking and back-office functions, for more than 22,000 in more than 70 countries.
From a channel perspective, the business partners with managed service providers and value-added resellers, alongside specialists across cloud and security.
“Over the past several years, we stepped up our commitment to Europe and Asia Pacific, and we’re proud of our impact there,” ConnectWise vice president of international sales and strategy, Gregg Lalle, added.
“When ConnectWise is successful, our partners have been successful, and that’s what we strive for each and every day.”
Increased investment plans locally follow the global release of ConnectWise Unite, a cloud management solution allowing providers to manage, monitor and bill a broad range of cloud-based solutions through a single pane of glass.
“Technology teams typically take advantage of a broad range of cloud solutions to meet their customers’ unique needs,” Bellini explained.
“What we’ve done with ConnectWise Unite is give our partners the ability to access these disparate solutions from a single pane of glass and greatly simplify the complexity that comes from dealing with the growing number of solutions they use.”
According to Bellini, connecting the ecosystem within Unite enables partners to deliver managed services to customers, while driving recurring revenues.
“We believe in a completely open ecosystem that offers technology teams choices in how they meet the unique needs of their customers, so we understand that teams need a tool to help them efficiently manage all their solutions,” Bellini added.
“ConnectWise Unite does just this and returns to our partners the time they need to focus on providing their customers with great support and growing their businesses.”
Specific to technology, ConnectWise Unite integrations today include Amazon Web Services (AWS), Cisco Meraki, Cisco Spark, Cisco Stealthwatch Cloud, Cisco Umbrella, Microsoft Azure and Microsoft Office 365.
Bellini said additional vendor solutions will be added based on partner needs and feedback.
